Refund Policy
110% GUARANTEE RETURN POLICY
All products eligible for our "110% Guarantee” which must meet the following conditions:
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The return must be requested within 30 days of receipt/delivery.
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The return is eligible for first-time buyers only.
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You must have taken at least 10 capsules so we know you have tried the product and tried at least 2 capsules on multiple days.
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Products with more than 50% (1/2 of the product) taken is not qualified for the discount.
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The items must be returned with all original tags and packaging.
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Original shipping charges and Tax are non-refundable.
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Customers are responsible for the charges and tax of the return shipping, exchange shipping fee, and arrange return courier.
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ANALEPTIK, LLC will not accept any returned products without prior written communication via email and authorized confirmation.
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ANALEPTIK, LLC reserves the right to make the final decision on all cases.
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Online order cannot be exchange or return in physical store
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After customer service department confirmed the exchange request, please return the return parcel within 7 days.
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Sale items cannot be returned or exchanged
WAY TO INITIATE A RETURN
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Please send a request for a return authorization to our customer service email, Recover@Analeptik.com, within 30 days of receiving your order.
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You will receive a return authorization email and instructions once your return request is provisionally approved.
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Send your purchase back to us within 30 days (Please noted that customers are responsible for the return shipping fees.)
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Once we have received your package, your refund will be processed within 30 business days.
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Online order cannot be exchange or return in physical store
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Sale items cannot be returned or exchanged